Shipping Policy
Intimacy Couples Blanket – Shipping Policy
Welcome to Intimacy Couples Blanket, where we prioritize delivering your order safely and efficiently. Below are the details of our shipping process.
Processing Your Order
📦 Orders are processed within 1-3 business days.
🚫 We do not process or ship orders on weekends or holidays.
Shipping Rates & Delivery Estimates
🚚 Shipping charges are calculated at checkout.
⏳ Standard shipping takes 5-15 business days (delivery time may vary depending on the shipping carrier).
🛡️ Insured shipping and free shipping options are available for added convenience.
Shipment Confirmation & Tracking
📩 Once your order ships, you will receive a Shipment Confirmation email with a tracking number.
✅ Tracking numbers become active within 24 hours of shipment.
Lost or Stolen Packages
🔍 If your package is lost in transit or stolen, contact us at intimacycouplesblanket@gmail.com within 30 days of the expected delivery date.
✔️ For orders with insured shipping, we will offer a free replacement or a refund after confirming the loss.
📜 Necessary proof (such as a carrier report or police report for stolen packages) may be required.
Damaged Shipments
❌ We are not liable for damages or losses caused by shipping carriers.
📦 If your package arrives damaged, please file a claim with the shipping carrier.
🔹 If you chose insured shipping, you are covered for any damage, and we will assist in resolving the issue quickly.
Customs, Duties & Taxes
🌍 International orders may be subject to customs duties or taxes, which are the responsibility of the customer.
✅ However, since our product is a blanket, 99% of cases do not incur customs charges.
Returns & Refunds
For details on returning an order, please refer to our Return & Refund Policy.
For any further shipping inquiries, feel free to reach out to us at intimacycouplesblanket@gmail.com . 💙
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